Insight Analytics™ version 4.2 is out now, and it’s just what you need in the current crisis

Insight Analytics customers know exactly what’s going on in their infrastructure and new features add extra automation, more accuracy and better security and compliance

By Kent Agerlund, CTGlobal Founder and Principal Consultant. Microsoft Regional Director and MVP in Enterprise Mobility.
April 29, 2020

Full visibility to your infrastructure; more automation to ensure accuracy and efficiency; better data sources and more facts to base your decisions on; increased security; and far better compliance insights and documentation.
You could see the point of these before the Corona virus hit. Now, with everything that has happened since, you can really appreciate the value of data-based insights into your infrastructure.

Today, we are launching a new version of Insight Analytics™ – version 4.2 . When we were planning what features to put in it last year, we had no way of knowing that the world would be facing a major crisis, and that this crisis would introduce fundamental changes to the way businesses use — and rely on — technology:

At CTGlobal, we have been talking about how important it is to be able to see what is actually going on in your infrastructure for a long time. And for a long time, we have been advising organizations to make the shift from on-prem technology and manual IT processes, and start migrating to cloud. We have also been recommending them to adopt ‘modern management’ as the modus operandi, and fully roll out ‘digital workplace’ to their end users.

Overnight, these recommendations went from “a good idea to start planning for” to “it’s here, whether we planned it or not”. As the meme (sorry, I don’t know who came up with it) that’s going around says:

“Who was the driver of your company’s digital transformation?

• Your CEO?
• Your CTO?
• COVID-19?”

How Insight Analytics™™ v4.2 helps here and now
So, we didn’t know what was coming, when we started developing version 4.2.
But as chance would have it, the features we had decided to develop are in fact hugely helpful in dealing with the issues IT teams are facing today:
In the new version you find a strong focus on automation, on verifying data sources, on tracking changes in all your systems, on obtaining the same insights into cloud data as in on-prem technology, and on identifying the underlying issues to what isn’t working.
See the full feature list

In the current crisis we have already seen that our Insight Analytics™™ customers have an advantage – as a data gathering and visualization tool it has proven its worth, and been a huge help to IT teams trying to keep up with the changes, and cope with the strain brought on their systems by the new ways we are using our technology:
Our customers benefit from having full visibility to what is going on in their infrastructure, and being able to identify, predict and prioritize issues that are impacting their security, performance and operational excellence. With everyone working from home as a result of the pandemic, connectivity, synchronization and access is critical, and being able to act quickly to fix issues that arise has been paramount.

I am sure all of the new features we are introducing in version 4.2 are going to be helpful —both when it comes to alleviating the pressure your IT infrastructures are trying to cope with at the moment, and to the issues you will be dealing with shortly, when your users start coming back to the office:
While focus in this first phase of the crisis has been on stability and performance, rather than security and compliance, that will soon change again. Not long from now, you will have to restore your systems to a version of normality, unfreeze, and once again start enforcing policies and updates.
And that is when it becomes even more important to be able to think on your feet, move, adapt, revert and start over, without wasting time and resources, and with a clear idea of what works and what doesn’t.