Insight Analytics customers have embraced and adopted data driven insights

Insight Analytics has proven its worth in the current crisis, giving IT teams the data to make fast and bold decisions to keep their businesses afloat

By Peter Odgaard, CTGlobal CEO
April 29, 2020

In the current crisis we have seen many organizations thrown in at the deep end of the IT pool: With little preparation, they have adopted the digital workplace and its tools – Teams being the obvious example – and new ways of working together and individually, at a much faster and steeper rate than they had planned for, or thought were possible. Those are distinct changes on the end user side.

On the business and administrative side of IT, we have seen the same impressive shift, among our Insight Analytics™ customers: Their IT organizations have embraced and adopted the data driven insights to push changes and fixes required, in order to be able to deliver the stability and performance the business has needed to keep afloat, without compromising on security or policies.

A steady hand when you make IT decisions
Without exception, our Insight Analytics  customers have reported back to us that Insight Analytics™ has been a lifesaver in this time of change. When we speak to them, they tell us that having that insight into the state of their infrastructure — knowing if devices are functioning across the organization, having certainty about whether updates have been rolled out, having assurance that all devices are synchronizing to the corporate cloud, to name a few — gives them a steady hand in their decision-making process.

The full visibility into what works and what doesn’t, has lent confidence and certainty to the decision-making processes, when senior management engage in planning next steps for the business, and ask:

• Can we get this done?
• Can we rely on the systems to support our business tactics?
• Can our end users operate adequately and without frustration?
• Can we introduce new technology to support new business objectives?

As one of our customers said to me: “I could never have made the decisions I have made this past month, without Insight Analytics™. I would have been guessing and second-guessing myself, and been afraid to recommend any major changes, for fear that something would go wrong at time where there is no room for mistakes. Using Insight Analytics™, we have been able to plan, predict and act, without ever really being worried about negative impact. It has eliminated a great deal of stress and uncertainty, and enabled us to handle issues proactively.”

That is exactly what we want to accomplish with Insight Analytics™: To give IT organizations a data-based foundation for their technology decisions, and a tool to get from A to B — with minimal risk and minimal disruption to the business; and with maximum impact on performance and operational excellence.

We just released a new version of Insight Analytics today – you can find out more about that here